开发信最大的误区是写成公司简介。客户扫三秒看不到跟自己有关的内容就删了。下面五个模板,每个只解决一个问题:让客户愿意读第二句。
发信前先查清三件事:对方在卖什么、他当下的麻烦、你要他做的唯一动作。
模板1:精准切入(已知对方在卖什么)
开头用一句观察代替自我介绍,结尾只留一个动作,全文控制在120词以内。
Subject: Quick question about your [Product Category] sourcing
主题:关于你们[品类]采购的一个小问题
不卖货,只提问,打开率更高
Hi [Name], I noticed [Customer Company] has been expanding its [Product Category] line. We supply [Product] to buyers in [Market A] and [Market B]. One quick question: are you sourcing [Product] from a single supplier, or do you keep a backup? If useful, I can send our spec sheet and current pricing. Best regards, [Your Name] [Company] | [Phone]
模板2:痛点切入(对方交期或价格出问题)
用他当下的麻烦开头,比夸自己产能更容易得到回复。
Subject: [X]-week lead time on [Product]?
主题:[产品]交期涨到[X]周了?
直接命中对方当下的麻烦
Hi [Name], A few buyers in [Market] told me this quarter that their supplier pushed lead time to [X] weeks. If that is happening on your side too, we may be able to help. We ship [Product] in [X] days, with [X]% on-time delivery over the past 12 months. Would a one-page comparison sheet be useful? Best regards, [Your Name]
模板3:展会或领英加好友后的第一封
这是回复率最高的一类。关键是把当时聊过的细节写回去,证明你记得他,而不是群发。
Subject: Following up from [Exhibition] – [Product] for [Market]
主题:[展会]之后的跟进 – 给[市场]的[产品]
展会名加市场名,客户一眼认出你
Hi [Name], Good to meet you at [Exhibition] last week. You mentioned you were reviewing [Product] for [Market] in [Season]. As promised, here is the catalogue and our latest price list. The item you picked up is on page [X]. If you want samples, I can ship them this week. Just confirm the address. Best regards, [Your Name]
模板4:给采购负责人的数据版
采购只看成本、交期、风险。这封信不谈感情,只给数字,并主动提出24小时内报价。
Subject: Cutting [Product] cost by [X]% without changing specs
主题:不改规格,把[产品]成本降[X]%
带着结果去,客户才会打开
Hi [Name], Three things our buyers care about when sourcing [Product]: 1. Price: [X]% below the current market average at the same spec 2. Lead time: [X] days from confirmed PO 3. Compliance: [CE / FCC / RoHS] certified, full test reports available Send me your current spec and target price, and I will come back within 24 hours with a matching quote. Best regards, [Your Name]
模板5:第三次跟进,也是最后一封
主动收尾反而常收到回复——你不给他压力,他才愿意说出真实原因。
I will stop here and assume the timing is not right.
我就不再打扰了,理解为现在时机不合适。
开发信里最好用的一句收尾
Hi [Name], I have written twice about [Product] and have not heard back, so I will stop here and assume the timing is not right. If that changes, just reply to this email and I will pick it up right away. Wishing you a good quarter ahead. Best regards, [Your Name]
共同逻辑:正文不超过150词;每封只给一个明确动作;公司简介放进签名,不要放在正文第一段。
判断线索值不值得跟:回了具体问题,当天就回;只回一句谢谢,一周后再跟;连续两次都是群发式客套,就停。发送时间选对方当地上午九到十一点,周二到周四最佳。